Refund Policy

This refund policy applies to Are You Connected.

• Are You Connected sells digital goods and provides software customization and development services.
• Refund is applicable on digital goods only.
• Services rendered by Are You Connected are not refundable as their payments are made after the completion of a task, milestone, or project and with the consent and approval of the customer.
• All digital goods are refundable if they have been recorded by our system as never downloaded by the customer.
• Digital goods once recorded as downloaded by our system may not be refundable. The refund policy in this case may vary from product to product.
• In case of dispute over the functionality of the downloaded digital good, the screen-shots and/or demo provided by Are You Connected with the product will be used as a reference. In case the functionality is proven not to be according to the description and screen-shots, the customer can claim a partial refund depending on the missing functionality. Are You Connected has the right to offer either a partial refund or provide an updated version of the product with the missing functionality added.
• Are You Connected reserves the right to change, update or modify the refund policy from time to time without prior notice.

This refund policy applies to WP Care (part of Are You Connected).