This refund policy applies to Are You Connected.

  • Are You Connected sells digital goods and provides software customization and development services.
  • Refund is applicable on digital goods only.
  • Services rendered by Are You Connected are not refundable as their payments are made after the completion of a task, milestone, or project and with the consent and approval of the customer.
  • All digital goods are refundable if they have been recorded by our system as never downloaded by the customer.
  • Digital goods once recorded as downloaded by our system may not be refundable. The refund policy in this case may vary from product to product.
  • In case of dispute over the functionality of the downloaded digital good, the screen-shots and/or demo provided by Are You Connected with the product will be used as a reference. In case the functionality is proven not to be according to the description and screen-shots, the customer can claim a partial refund depending on the missing functionality. Are You Connected has the right to offer either a partial refund or provide an updated version of the product with the missing functionality added.
  • Are You Connected reserves the right to change, update or modify the refund policy from time to time without prior notice.

This refund policy applies to WP Care (part of Are You Connected).

We at WP CARE (part of want you to be completely happy with your purchase. If you have any questions, concerns, or problems, please log in to your account to contact customer support.

If you are not completely satisfied with our services for any reason, please contact us at any time and we will refund 100% of the current month’s subscription payment.

If a refund is due, we will notify you via email. Please note that it may take up to 30 days after cancellation before you receive your refund. If after 30 days you have not received your refund, please contact us.